Enterprise System Implementation in Portsmouth, NH
An ERP, CRM, or HRM system is a decision a business lives with for years. Implementations go wrong in two familiar ways: a platform that never matched how the team works, or a sound platform configured by people who did not understand the business. Either way you end up paying for a tool your staff avoid.
Vendors sell these systems to companies of every size but design them for the largest. The features and configuration options that make a platform powerful for a 5,000-person company are obstacles for a 50-person one, and a small company usually ends up buying more than it needs and configuring less than it should.
I work with companies in Portsmouth and across New Hampshire on choosing a system that fits their size, then lead the implementation and build the customizations and integrations around it.
Key Benefits
Vendor-Independent Guidance
I earn nothing from any platform vendor. The recommendation is about what fits your business.
Right-Sized Configuration
Enterprise systems have hundreds of configuration options. I turn on what your team needs and leave the rest off, so you get a clean tool instead of an overwhelming one.
Data Migration as Its Own Workstream
Moving data from your old systems into the new platform is the riskiest part of an implementation. I plan, test, and run the migration separately, with counts and totals checked against the old system before it is switched off.
Training Built Around Real Jobs
A system nobody uses is a failed one, however good it is. Training is built around the jobs your people do, using your own data rather than the vendor's sample company.
Who This Is For
- You are evaluating ERP, CRM, or HRM systems and overwhelmed by the options
- A previous enterprise system implementation failed or underdelivered
- Your current system is not configured for your workflows and your team avoids using it
- You need to migrate data from legacy systems into a new enterprise platform
- Your growing team needs structured systems for operations, sales, or HR
How the Work Runs
Requirements Discovery
I document what the business needs the system to do, what your team can realistically run, what it has to connect to, and what you can spend, before looking at any platform.
Platform Evaluation
I shortlist platforms that meet those requirements and run structured evaluations, with demos built around your use cases rather than the vendor's scripted ones.
Implementation and Configuration
I lead the implementation: data migration, workflow configuration, integration setup, and user provisioning, with every configuration decision written down. For a rollout larger than one person should run, I'll say so, and work alongside the vendor's team on the integration side.
Training and Support
Role-specific training so each person knows how to do their own job in the new system, and support through the first months after go-live.
Choosing an ERP or CRM?
Tell me what you're evaluating, or what you bought that nobody uses. I'll give you a straight read on the options and on what an implementation would take for a company your size.